Refund policy
30-Day Money-Back Guarantee & 1-Year Warranty
We stand behind every ApexVolt™ unit. If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery.
- Eligibility: Items must be returned with all included accessories (smart jumper clamps, air hose, nozzle adapters, charging cable, and storage case).
- Damaged or Defective Units (100% Free Replacement): Inspect your order upon arrival. If your unit arrives damaged, defective, or fails under normal use within 1 year, email us with a short photo/video of the issue and we will send a brand-new replacement unit or full refund at zero cost to you.
- How to Start a Return: Contact our support team at your store support email with your Order #, and we will send return instructions within 24 hours. Approved refunds are automatically credited back to your original payment method within 3–5 business days of receipt.